Planate Help Desk > Planate Help Desk > Knowledgebase

Search help:

How to Open a Shared Mailbox

  1. Login to your office 365 account. 
  2. Click Outlook   

  3. Click your name on the upper right corner of the window then choose "Open Another mailbox" 

9 Undo  o  Jerny Samala  My accounts  Jerny Samala  Avzi'sble  My profile  Open another mailbox...  My account  Sign out

 4. Type in [email protected]  then click the mailbox on the search field. 

an example is [email protected]

Open another mailbox  accoun  O  Accounts Payable  Gtsc Accounting  Jfft  O  GoDaddy

Note: If you are using Outlook email client, shared mailbox will appear automatically as the above applies only to Outlook web

Was this article helpful? yes / no
Article details
Article ID: 15
Category: Knowledgebase
Date added: 2018-05-09 15:22:46
Views: 85
Rating (Votes): Article rated 5.0/5.0 (1)

« Go back

Powered by Help Desk Software HESK, in partnership with SysAid Technologies