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What is Multifactor Authentication in Office 365 Article rated 5.0/5.0
The company is implementing 2-factor authentication (also known as multifactor authentication) to give Office 365 users a higher level of security than just username and password.   Please copy and pa...
How to create your own UberConference account Article not rated yet
Back in July 2017, we have introduced the use of UberConference. It’s a communication platform which allows for audio conference bridge. Participants may join via the website, phone, mobile app. It ca...
How To Change Your Office 365 App Password Article not rated yet
Here is how to find it now: The user logs into Office 365 portal (http://portal.office.com) and clicks their photo to
How to configure Microsoft Authenticator App Article not rated yet
We already know that 2-Factor Authentication keeps the bad guys out.  With Office 365's 2-Factor Authentication, you are now required to provide the code sent to your phone in addition to your passwor...
External USB mouse and keyboard suddenly stopped working Article rated 5.0/5.0
PROBLEM: External USB mouse and keyboard suddenly stopped working after Feb 17, 2018. CONFIRMATION: - Other USB devices like USB storage, USB headset, USB powered devices are working. - Affected lapto...
How to force a refresh for a changed custom template Article not rated yet
Office 2016, Office 2013, and RMS sharing application for Windows: How to force a refresh for a changed custom template   https://docs.microsoft.com/en-us/information-protection/deploy-use/refresh-
How to Reset Password in Office 365 Article not rated yet
I need to send protected files to a .mil address, how do I do it Article not rated yet
Safe Access File Exchange
Setup Email account to Outlook Article rated 1.0/5.0
Please copy and paste the link below on to a browser. https://support.office.com/en-us/article/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b   **MS Outlook for Windows
Long distance calling via Telnyx VOIP Article rated 5.0/5.0
Planate IT has chosen Telnyx and Zoiper app for our overseas telecommunication solution. Zoiper is a free app you use to connect to Telnyx.  While
How to Open a Shared Mailbox Article rated 5.0/5.0
Office 365: How to create an app password Article rated 5.0/5.0
An app password is a code that gives an app or device permission to access your Office 365 account. If your admin has turned on multi-factor authentication for your organization, and you're using apps...
How to Use Terminal Server Article not rated yet
How to Use Terminal Server
Set up O365 email using the iOS Mail app Article not rated yet
Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account.
For those who travel and may not have access to SMS all the time. Article not rated yet
Please use Microsoft Authenticator.  https://support.office.com/en-us/art
How to delete blank pages in Word 2016 Article not rated yet
Whatch and follow the instruction https://www.youtube.com/watch?v=AtfSoUdjmII
How to reserve a Zoom Meeting room Article not rated yet
We have automated the reservation of the Zoom Meeting room.   You may now reserve a Zoom Meeting room by yourself. To reserve the room, open Outlook from your computer or sign in to Outlook on the web...
How to Install OpenVpn on Windows Article not rated yet
Click here to watch the video tutorial.
Word Hangs when trying to Print Article not rated yet
Any application that tries to print will take so long until in hangs.   Turned out that the print spooler was full.   From <
Enabling Bitlocker for computer that does not have TPM Article not rated yet
Instructions: If your computer is not yet running Windows 10 Professional, contact [email protected] or create a ticket at planate.net/help
Set up O365 email using the Andriod MS Outlook Article not rated yet
On your mobile device, go to the Google Play Store and install the 
PLANATE COMPUTER & COMMUNICATIONS REQUIREMENTS Article not rated yet
Access to our Virtual team is required for employees and independent contractors who work with Planate Management Group LLC. The following requirements are what an employee and/or independent contract...
UberConference Article not rated yet
For reservationless, quick, audio conference bridges.   PRIMARY account: 
How to setup a new company owned laptop Article not rated yet
With device management in Azure Active Directory (Azure AD), you can ensure that your users are accessing your resources from devices that meet your standards for security and compliance. For more inf...
Set up email signature on Andriod MS Outlook Article not rated yet
 
Turn off Focused Inbox Article not rated yet
"your connection is not private" when accessing .mil .army or any DoD websites Article rated 5.0/5.0
1. Go to https://iase.disa.mil/pki-pke/Pages/tools.aspx 2. Look for the 64-bit Installer 3. Download and install 4. Run the application as admin 5. Make sure the Microsoft local computer is selected a...
How to share folders to external party Article not rated yet
Please download and open the attached PDF
How to setup Zoiper and configure for Telnyx in Computer Article not rated yet
1. Go to Google.com and type in the search box “Zoiper” and click 
How to setup Zoiper and configure for Telnyx in Andriod Device Article not rated yet
How to setup X-Lite and configure for Telnyx in Computer Article not rated yet
 

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